Walnut entry door on a Lower Mainland home at dusk

Doors & Windows · Lower Mainland, BC

Great doors and windows, fairly priced.

Quality products, honest advice and careful installation. We're not the cheapest and we're not the priciest. We're the sensible choice for your home.

Free, no-pressure quote

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Tell us a little about your project and we'll get back to you to talk options, measuring and a clear, sensible price.

  • Phone778-558-2275
  • Email[Business email]
  • Hours[Business hours]
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  • LocalLower Mainland, BC
  • Fair pricingClear, written quotes
  • One teamHelp choosing, plus install

What we do

Doors, windows, hardware and the install, all in one place.

Pick the products you like, and we'll take care of the rest.

Walnut entry door with a frosted sidelite and brass pull handle

Doors

Entry doors in fibreglass, steel or wood, decorative glass, and interior doors from Shaker to French to barn. We'll help you pick one that fits your home and your budget.

Bright living room with large black-framed windows

Windows

Replacement windows that let in more light, keep out the West Coast damp and look right on your house.

Installer checking a new protected entry door with a level

Installation

Careful, tidy installation. We measure properly, seal everything up, clean up after ourselves and make sure it all works before we leave.

Satin brass lever and deadbolt on a black door

Hardware

Handles, locks, smart locks and hinges in finishes that suit your door. A small upgrade that you'll notice every day.

Before & after

Same house. Better first impression.

A new front door is one of the simplest ways to refresh a home. Here's what that can look like on a few classic Lower Mainland houses.

BeforeIllustrative rendering: Vancouver Special before, with a dated builder-grade door
AfterIllustrative rendering: Vancouver Special after, with a modern new entry door
Vancouver Special. A freshly updated house let down by a flat white builder-grade slab and a cheap brass knob. A modern black door with frosted glass lites and a brass pull finishes the look.
BeforeIllustrative rendering: craftsman house before, with a dated entry door
AfterIllustrative rendering: craftsman house after, with a new wood entry door
Craftsman. A lovingly kept porch with a 90s white steel door, oval leaded glass and a gold handleset. A warm oak craftsman-style door with decorative glass suits it perfectly.
BeforeIllustrative rendering: rancher before, with a dated 1990s white door
AfterIllustrative rendering: rancher after, with a new walnut entry door
West Coast rancher. A refreshed rancher stuck with a 90s white steel door, oval leaded glass and a gold brass handle. A warm walnut door with horizontal grain and a slim black pull matches the cedar details.
BeforeIllustrative rendering: townhouse before, with a builder-grade entry door
AfterIllustrative rendering: townhouse after, with a new navy entry door
Townhouse. A modern townhouse with a builder-basic white six-panel door and brass knob. A deep navy door with clean recessed panels and a brass lever gives it real personality.

Images are illustrative renderings to show possible styles, not photos of completed True Frame projects.

Family playing a board game in a living room with a wood front door behind

Why True Frame

The sensible option.

Some companies compete on the lowest price and cut corners to get there. Others charge premium prices for the name. We sit comfortably in the middle: good-quality doors and windows, installed properly, at a price that makes sense.

We'll explain the options in plain language, show you where it's worth spending and where it isn't, and put everything in writing. [Add any guarantee or warranty details here, confirm]

Start with a quote

How it works

Simple, from start to finish.

01

Chat

Tell us what you're thinking. We'll come out, measure and give you honest advice, including when a simpler option will do.

02

Quote

You get a clear, written quote with options at a few price points. No pressure and no surprises.

03

Order

Once you're happy, we order your doors or windows to your exact sizes.

04

Install

We install, tidy up and walk through everything with you.

Hallway with white shaker interior doors

Inside too

Interior doors that tie the house together.

Shaker, grooved, moulded panel, French, barn and folding doors, plus trim and hardware to match. It's an easy update that makes a whole home feel finished.

Where we work

Proudly local to the Lower Mainland.

We work across the Lower Mainland. Not sure if we cover your area? Just ask.

  • Vancouver
  • North Vancouver
  • West Vancouver
  • Burnaby
  • Richmond
  • New Westminster
  • Coquitlam
  • Port Moody
  • Surrey
  • White Rock
  • Langley

Good questions

Doors & windows FAQ

Straight answers about choosing and installing doors and windows in the Lower Mainland.

How do I choose between fibreglass, steel and wood entry doors?

Each has a sweet spot. Fibreglass is low-maintenance and handles wet weather well, and it can look a lot like wood. Steel is strong and budget-friendly but can dent. Wood has the warmest look and the most custom options, but it needs more upkeep, especially on exposed sides of the house. We'll walk you through what suits your home, exposure and budget.

Which door material holds up best in the BC coastal climate?

Rain, humidity and salt air are hard on doors. Fibreglass and well-finished, properly protected wood doors both do well here, and a good overhang makes a big difference. What matters most is a quality frame, proper flashing and a careful install that keeps water out. We'll look at your exposure and recommend accordingly.

Will a new door or window really improve energy efficiency?

Usually, yes, especially if you're replacing an older, drafty unit. Insulated cores, good weatherstripping, modern glazing and a properly sealed installation all help keep heat in and drafts out. We'll show you the efficiency details for each product we quote rather than making blanket promises.

What security features should I look for in an entry door?

A solid door and frame, a quality deadbolt, a reinforced strike plate with long screws, and glass options that fit your comfort level. Multi-point locks are available on many doors too. We'll help you pick hardware that balances security, looks and ease of use.

Can you make doors and windows in custom sizes?

Yes. Many homes, particularly older ones in the Lower Mainland, have non-standard openings. We can source custom-sized doors and windows, or adjust the opening where that makes more sense. We'll tell you the options and trade-offs after measuring.

How do you measure for a new door or window?

We do the measuring for you. We check the rough opening, the existing frame, the floor and sill condition, wall thickness and swing direction, so the new unit fits properly the first time. You're welcome to send rough measurements and photos to get an early ballpark.

How long does installation take?

A typical entry door or a few windows can often be done in a day, while larger projects take longer. It depends on the number of openings, any repairs needed to the framing, and finishing work. We'll give you a time estimate for your specific project with your quote. [Confirm typical install times]

What is the lead time for doors and windows?

Lead times vary by manufacturer, material, size and season, and custom orders take longer than stock sizes. We'll give you a current estimate when we quote. [Confirm current lead times]

Do I need a permit or strata approval?

Like-for-like door and window replacements often don't need a building permit, but it depends on your municipality and the scope of work, and heritage homes can have extra rules. If you live in a strata, you'll usually need strata approval for exterior changes. We'll help you figure out what's needed. Please check with your municipality or strata for the final word.

What's included in an installation?

Our installs typically include removing the old unit, preparing the opening, installing and levelling the new door or window, insulating and sealing, and fitting trim. Your written quote will spell out exactly what's included for your project. [Confirm standard inclusions]

Do you take away the old doors and windows?

Yes, removal of the old units is part of the job, and we'll tell you up front how disposal is handled. [Confirm disposal and recycling details]

What affects the cost of a new door or window?

The main factors are size, material, glass and glazing options, hardware, custom finishes, and how much work the opening needs. Installation complexity, such as stucco, brick or framing repairs, also plays a part. Our goal is to give you a fair, sensible price with no surprises.

Do you offer financing?

[Confirm whether financing is offered and with which provider.] If financing is important to you, mention it in your quote request and we'll talk you through the options.

What warranty comes with my doors and windows?

Products come with manufacturer warranties that vary by brand and product line, and we'll share the specific warranty documents with your quote. [Confirm installation workmanship warranty terms]

What's the difference between interior and exterior doors?

Exterior doors are built to handle weather and security: they're usually thicker, insulated, weather-sealed and come with sturdier hardware. Interior doors focus on style, privacy and sound, and come in hollow-core or solid-core options. Using an interior door outside isn't a good idea.

Should I choose sliding, French or a patio swing door?

Sliding doors save space and give you lots of glass. French doors open wide and feel classic, but need room to swing. Hinged patio doors sit somewhere in between. Think about the space inside and out, how you use the opening, and the look you want, and we'll help you compare.

Can you help me choose door hardware?

Absolutely. We offer handlesets, levers, deadbolts, hinges and smart locks in finishes like brass, black and nickel. We'll make sure everything is compatible with your door's prep and backset, and that the finishes tie together nicely.

How do I maintain my new doors and windows?

Keep tracks and sills clean, wipe down weatherstripping, lubricate hinges and locks occasionally, and check caulking each year. Wood doors need periodic refinishing, especially on sun- or rain-exposed sides. We'll give you care tips for the products you choose.

What should I know about replacement windows?

Look at the frame material (vinyl, fibreglass, wood or aluminium clad), the glazing (double or triple pane, low-E coatings), the operating style (casement, sliding, awning, fixed) and the energy performance details. We'll help you balance efficiency, looks and budget for each room.

Can you install doors or windows I've bought myself?

In many cases, yes. Tell us what you have, its size, and where it's going, and we'll let you know if we can install it and what to expect. [Confirm policy on installing customer-supplied products]

Do you work on new builds and renovations as well as replacements?

Yes. We handle straight replacements, renovations and new-build projects, and we're happy to work alongside your builder or contractor.

Which areas do you serve?

We serve the Lower Mainland from North Vancouver to Chilliwack, including Vancouver, Burnaby, Richmond, Surrey, Langley, the Tri-Cities, Maple Ridge, Abbotsford and more. Not sure if we cover your area? Just ask.

How do I get a quote?

Fill in the quote form on this page, or call us at 778-558-2275. Tell us a bit about your project and include photos if you have them, and we'll follow up to talk details and arrange measuring.

Ready when you are

Let's talk about your home.

Send a few details and photos if you have them. We'll get back to you with friendly advice and a clear quote.

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